Return of products

Consumer reserves the right to return all the products or part of them. The company provides to the customer the possibility only of receving a refund or issuing a credit voucher.

Products that are not in their original condition cannot be returned. Original condition is defined as the condition in which the product hasn’t been worn and contains its special markings. In case of swimwear or underwear the product must bear the sanitary protectors.

In case of return, our company’s shpping address is:

Mind your Style
103, 25th Martiou street
Peristeri, Athens 121 32
Tel: 210 5764886

Α. Credit voucher – Giftcard 

To obtain a credit voucher or gift card you must follow the steps bellow:

1. Prepare your parcel by placing inside:

• The products of return.
• The receipt of the purchase.
• The return form, mentioning that you want credit voucher.

2. Return your products to an ACS local store, noting that the return fees burden the recipient. In case you choose to return the parcel with BOX NOW you can follow all the steps here .You will not have to pay any shipping cost at the time of the return. Shipping fees will be deducted afterwards from the value of the giftcard.
3. You are only charged by  the return shipping cost. Thus, in the event that the value of your order after returning part or all of it falls bellow 60€, you will not be charged for the initial shipping costs.

As soon as we receive your return, you will be sent an e-mail with the coupon code, which you can redeem whenever you wish, without a time limit.

Note: For purchases through the eshop, you retain the ability to use the coupon in multiple purchases until the amount is exhausted. Conversely, if you wish to purchase directly from our physical store, the gift card amount must be redeemed in one purchase.

Β. Refund 

Consumer reserves the right to return the product for refund within 20 calendar days from the day of receiving the parcel.

To obtain refund you must follow the steps bellow:

1. Prepare your parcel by placing inside:

• The products of return.
• The receipt of the purchase.
• The return form, mentioning that you want refund.

2. Return your products to an ACS local store, noting that the return fees burden the recipient. Alternative, you can choose to return the parcel with BOX NOW. You can follow all the steps here. You will not have to pay any shipping cost at the time of the return. Shipping fees will be deducted afterwards from the amount of return.

The refund will be issued within 10 working days from the day of the receipt of your return package by us. In case your purchase has been made with credit, debit card or Pay Pal the amount will be returned to the card account.

The amount of the refund is calculated as follows:    Amount of refund = Value of goods – return fees – initial shipping cost*

*If you initially had free shipping cost, and after the return of the products the total value of your order does not exceed 60€, then the initial shipping costs are deducted from the refund ammount.

* We cooperate with Piraeus Bank, Alpha Bank and Eurobank.

C.Returns in Showroom

You could get a refund, issue a credit voucher or exchange a product in the showroom with no extra charge. The conditions of acceptance of the product are the same as those mentioned above.

Operation Hours:

Monday to Friday: 11:00 – 20:00

Saturday: 10:00-16:00

Address: 7th, Eschylou Street, Peristeri (1st floor), near the metro station “Peristeri”.

Cyprus and rest of  the world

In case you want to get a refund for part or the whole order, the return of the package is carried out exclusively with BOX NOW service, with the return expenses being 5€. You can return your parcel using the return voucher from the original order. If your original parcel was delivered by a different courier, please follow the instructions provided here or contact us for assistance. In case of cjoosing any other transport company, the return costs are borne by you.  The refund ammount will be credited to your account within 10 working days from the day we receive the package.

In the event that you request a refund and your initial order has exceeded the amount of €120 (a fact that initially corresponds to free shipping for shipments to Cyprus with ACS or BOX NOW), then the initial shipping costs will be borne by you.

The terms and conditions for the returns are listed below, along with all the necessary details

• In the unluckily event of a mistake made by the company in issues concerning the shipment of the product or the shipment of a faulty item, the firm will be responsible for paying the shipping and return expenses. If you receive a faulty item, please get in touch with the company as soon as possible.
• You can arrange your return with any other courier company. In that case, the parcel falls upon your responsibility and charge.
• Returns on swimwear has to be made within 20 calendar days from the receipt of the product. It is a prerequisite that the protective sanitary sticker has not been removed and that the product is in the same excellent condition in which you received it. Following the completion of our quality control, the return will either be accepted or refused.
• The shipping cost is non-refundable.
• The package of your return should include the retail receipt and the product with the special product markings (tags), as well as the return form found below. The products must be undamaged and in the same condition as when you received them.
• For the avoidance of any inconvenience, we advice you to inspect the parcel for any alterations or obvious defects on the outside, which could cause damage to the products. If any defect is found, please let us know and do not proceed with the collection from the courier company.
• If a product is returned and after the company’s quality control a defect is found, we will contact you to resolve the issue.

ATTENTION: Until the time the product returns to us, it is in your responsibility, therefore it is important that you take care of its safe transport to avoid accidental damage or loss.

You can find the return form here